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Post by rocketmanbkk on Mar 1, 2017 19:25:23 GMT
These people rang me about 3, can I go to Ascot to look at a leak at 5.30
Now, I've only done 1 job for these people about 3yrs ago so nothing regular
Anyway there was no way I was going there at that time as it would be gridlocked
So, I send the tenants a message, nice & polite
Next think so knob is ringing me, shouting & swearing!!
Errr calm down pal, who the fuck are you shouting at? You ain't my family or my mate, I don't know you & I don't know this company much.
You get here tonight!! I'm telling you.
No pal, you're not telling me anything. Where's the leak?
It's at the back of integrated appliances
Well I said, if I were you I'd shove the appliances up you ass as you've got no chance of me visiting this decade
You can't speak to me like that
Yes I can chum, tata
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Post by rocketmanbkk on Mar 1, 2017 19:27:52 GMT
Who do these people think they are? No respect, it's as if he's doing me a favour!!!
A few years ago idve gone
These days there's no chance if there's a sniff of rudeness
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Post by crowsfoot on Mar 1, 2017 19:41:17 GMT
I don't know why people out their believe that they can bully others in such a way.
Maybe they've learnt a lesson rocky and will be much nicer to the next plumber that they ring.
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Post by rocketmanbkk on Mar 1, 2017 19:43:10 GMT
I'm all for helping people &
paying my bills but I'd rather sit at home than help him
Just so rude. There's no need for it. I understand he's got a leak but I didn't create it!!
Rang over
Football on
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Post by battle1066 on Mar 1, 2017 19:50:08 GMT
When I get any company who press for an attend visit I tell them I will attend, but the job will result in two visits - the first is purely customer care and the second will be an engineers repair.
Then then say "does that means we'll not get it fixed tonight"? I reply correct, as its a van I drive not a B & Q superstore.
I then ask for that to be noted on the system and that both a call out fee will need to be meet for the first visit along with both travelling time and parking fees for both visits as necessary, along with the labour content.
Then, I also ask them to confirm how fast the payment will be made once they receive a signed job sheet for the completed work - this is when the fun starts cause they can't confirm the payment period, especially after I tell them it's important these facts are accurate as this call is being monitored, in case they fail to meet their promised terms and I need to pursue the debt through the courts.
Then the line normally goes dead and I go back to doing what I was doing, before the jokers called!
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Post by crowsfoot on Mar 1, 2017 19:51:01 GMT
I remember an old lady tenant who would dish everybody who went to her property she was very rude to them and would always complain about your work the moment you left.
She eventually moved out.
The new people moved into her bungalow and the neighbours asked them if they had found any broom sticks that she had left behind (yes she was that nasty)!!
However, the new people said that years ago she had spent time in India were she would have had a man servant whom she could treat like a piece of shit.
When she moved back to England everyone else became her man-servant.
Perhaps her mental health had slipped and nobody realised it.
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Post by crowsfoot on Mar 1, 2017 19:56:39 GMT
its a van I drive not a B & Q superstore.  That for me is the quote of the year!!!! |
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Post by Deleted on Mar 1, 2017 20:05:28 GMT
its a van I drive not a B & Q superstore. That for me is the quote of the year!!!! Yeah that tickled me too. laughing-dog-smiley-emoticon |
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Post by Deleted on Mar 1, 2017 20:38:14 GMT
These people rang me about 3, can I go to Ascot to look at a leak at 5.30 Now, I've only done 1 job for these people about 3yrs ago so nothing regular Anyway there was no way I was going there at that time as it would be gridlocked So, I send the tenants a message, nice & polite Next think so knob is ringing me, shouting & swearing!! Errr calm down pal, who the fuck are you shouting at? You ain't my family or my mate, I don't know you & I don't know this company much. You get here tonight!! I'm telling you. No pal, you're not telling me anything. Where's the leak? It's at the back of integrated appliances Well I said, if I were you I'd shove the appliances up you ass as you've got no chance of me visiting this decade You can't speak to me like that Yes I can chum, tata I would have gone round there rocky but only to kick him in the bollocks. kick-in-the-balls |
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Post by tomplum on Mar 1, 2017 20:40:14 GMT
If they treat you like that, pity the employees,,,are they still shoving the boys up chimneys in London ?
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Post by joinerjohn on Mar 1, 2017 22:44:11 GMT
Do people who live in Ascot, really swear like that though? I thought Ascot was one of them yuppie heaven like places , where people spoke with a plum in their mouth. This is how the conversation should have gone ,,,,, "Look my good man, I have a leak behind the built in appliances in my house." (pronounced HICE) "Kindly make your way over to our HICE and effect repairs as soon as you possibly can." To which you, should have replied "Awright guvnor, Oi'll just get me owd horse "Betsy" tethered up to me cart an lug me tools on't back and make me way over straight away yer majesty." (man on phone) "Ahh excellent my good fellow. If you effect the repairs today, I shall give you a nice shiny new shilling, and a carrot for your old nag," (you) Awright guvnor, Oi'll do me best to be with you within the next capple of owrs, even though me owd oss is knackered from all the miles she's done awready today." Oi'll be wiv ya by sunset.",,,,,,,,,, Click Brrrrrrrr . |
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Post by joinerjohn on Mar 1, 2017 22:44:53 GMT
If they treat you like that, pity the employees,,,are they still shoving the boys up chimneys in London ? Nah the Poles have cornered that market now. |
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