Customers

Best stay clear of that crazy bitch - Sounds like the type of customer who'll blame you for every possible problem she comes across, even though changing the tap couldn't of been responsible for the TV going off etc!

I've just had one, quoted her for skimming kitchen ceiling after a velux was changed, and changing 4 down lights.  

Agreed the price and do the work a week or two later, turned into a pig of a job as the wiring was proper shoddy. Ended up rewiring the lot and also repairing the ceiling around hole as the holes  were mullered (cut out square of board, replace and cut new holes).  

Only charged original quote plus £10 for wire as I should have taken a light down when I quoted and don't like adding extras on when a price has been agreed or leaving a job im not happy with.

A short while later I finalise the bill over the phone  she agrees and wants to pay bank transfer when pound notes were agreed originally. Says she will ring me when she has been able to get to the bank. Sends a message to call sat for the money but to rethink the bill as it is too expensive. I ring her to remind her that she agreed the price and to check her mesages which she then says she deleted.

Then she messages saying her mate dave says tradesmen should only be making 170 a day and to reduce think the bill. Tell her it's nothing to do with him and the price stands. Next she claims I should drop the price because the damage around the new velux was minimal. (The price was for just skimming the ceiling and any damage  needing sorting was incedental as I know the bloke who fitted it and he passed the job on.) Price still stands.

Next she tries to claim I didn't give her a quote and she was only expecting £200. I sent her a message with screen shots of the messages containing the quote including full breakdown and the message of her accepting them. Told her the price is not negotiable and that I am offended that she is implying I am overcharging as she had agreed the price, I did extra work and the job was left perfect and spotless.

The message was totally professional, factual and irrefutable yet I receive a reply saying that "My anger is scaring her" and she is not comfortable with me coming to her house for the money. (I reckon she was trying to provoke a reaction to give her an excuse to avoid paying)

I just sent her the bank details and she replied she will send the money on sat.

Friday comes and I get a message saying money has gone through and "Thank's for your work"

Fucking woman is a middle age teacher and must have thought she was enough to pull a fast one and when she was rumbled decided to play the victim card.

Can't trust anyone. Knew she was going to be trouble when she tried to get me to agree that the roofer had charged her too much for the velux. Told her it was nothing to do with me. Moaning bitch.

A lot of truth in that Tom. The rich (regardless of colour) generally get rich at someone else's expense, then you get the "middle class people" (not all mind) that think they are important and that they can get away with trying to swindle people, to pay for the fancy house/car they can't really afford but need to keep up appearances. (The customer I mentioned before was from just off Wigan lane...)
As for injuns, I've just done a job for some well off ones and whilst they have no problem spashing the money out for oak staircases and 30k kitchens they will still try and scam you over petty stuff like claiming things have just stopped working when they never worked in the first place (one example being an outside light that wasn't even wired in and was rusted to death)

Yet some poorer Indians I have worked for are sound, lots of food, tea, cash ready and waiting etc. Though there are some right cunts as well but I've had white working class cunts too.  And don't talk to me about bloody Hungarians.... cunts!