Villeroy and Boch pain in the arse
Jul 29, 2020 20:23:06 GMT
battle1066, woodbine66, and 3 more like this
Post by jcplumb on Jul 29, 2020 20:23:06 GMT
Went to fix a loo that wouldn't stop filling. Used the screwfix brass shanked fill valve I learned about on here. Job was awkward as I didn't want to remove the cistern so struggled changing the fill valve with only a couple of cm gap where the shank comes through. Pain but was do-able and sorted in about 40 mins.
On my way out the customer told me they had shown me to the wrong toilet and the problem toilet in the next room was still overfilling... Oops
Went back the next day and changed the valve in the right toilet, exactly the same make/style toilet so another 40 mins and sorted.
Call the next day, it's still overfilling but can only hear it at night.
Went back, rotated the fill valve a little as it seemed to be fouling on the Geberit flush valve. To me and the customer it was silent but got a text that night saying it was still making the filling noise.
Went back again with a fluid master and another screwfix flomasta fill valve and decided to swap the head of the fill valve with the new flomasta one. All silent when I left but another text, the apartment is literally 2 streets away from me so I went and had a look.
The flush valve was passing, I'd already checked for this on the first/second visit and there was nothing running into to pan so I ruled it out. But watching it for about 10 mins I saw the water level drop and the fill valve kick in twice.
Took the flush valve out (Geberit) and the washer was blistered, it was definitely letting by there. Thing is though the pan sides were completely dry. I left a piece of loo roll there and watched again as the water level dropped but the loo roll was bone dry.
Went back today with a new flush washer (the Fluidmaster one fits Geberits by the way and are much easier to get hold of) now the job's done and the loo is 100% silent when it should be.
As I was sitting there scratching my already well-scratched head I realised I'd never fitted a Villeroy & Boch loo before but I know they're pretty expensive. So I reckon they have a small waterway built into the pan coupling to allow any drips etc. to enter the soil directly bypassing the pan, I suppose this is a high end feature that eliminates dripping after a flush.
So just a word of warning to anyone else who doesn't know.
With Villeroy Boch, don't presume the flush is sound just because there's no evidence that it's passing.
5 bloody visits in total grumble grumble.....
On my way out the customer told me they had shown me to the wrong toilet and the problem toilet in the next room was still overfilling... Oops
Went back the next day and changed the valve in the right toilet, exactly the same make/style toilet so another 40 mins and sorted.
Call the next day, it's still overfilling but can only hear it at night.
Went back, rotated the fill valve a little as it seemed to be fouling on the Geberit flush valve. To me and the customer it was silent but got a text that night saying it was still making the filling noise.
Went back again with a fluid master and another screwfix flomasta fill valve and decided to swap the head of the fill valve with the new flomasta one. All silent when I left but another text, the apartment is literally 2 streets away from me so I went and had a look.
The flush valve was passing, I'd already checked for this on the first/second visit and there was nothing running into to pan so I ruled it out. But watching it for about 10 mins I saw the water level drop and the fill valve kick in twice.
Took the flush valve out (Geberit) and the washer was blistered, it was definitely letting by there. Thing is though the pan sides were completely dry. I left a piece of loo roll there and watched again as the water level dropped but the loo roll was bone dry.
Went back today with a new flush washer (the Fluidmaster one fits Geberits by the way and are much easier to get hold of) now the job's done and the loo is 100% silent when it should be.
As I was sitting there scratching my already well-scratched head I realised I'd never fitted a Villeroy & Boch loo before but I know they're pretty expensive. So I reckon they have a small waterway built into the pan coupling to allow any drips etc. to enter the soil directly bypassing the pan, I suppose this is a high end feature that eliminates dripping after a flush.
So just a word of warning to anyone else who doesn't know.
With Villeroy Boch, don't presume the flush is sound just because there's no evidence that it's passing.
5 bloody visits in total grumble grumble.....
