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Post by battle1066 on May 23, 2016 17:51:03 GMT
Remember I'm a DIYer not a plumber!
What am I not seeing on this job - leaking toilet after twenty years of trouble free service then all of a sudden a water stain on the floor and it's not the owner missing the pot!
close coupled toilet - chap has had two plumbers out and neither has come back just said would ring back with a quote and haven't.
the job is in a bathroom fully tiled with limited access - it's a leak at the back of the pan but will require various tiles removed just to see the soil stack connection to confirm that's the point of failure.
now my question is how often do pan connectors fail after that sort of time period and what else could it be?
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Post by jcplumb on May 23, 2016 18:05:53 GMT
I'd check the basics before removing any tiles. Is the pan and cistern solid or is there movement? If movement on cistern, it could be the donut washer, if pan then it could be the pan connector. Make sure there's no drip from the connection to the inlet valve. Is the flush buggered and continually running after a flush, even just a little? This could cause condensation on feed pipework and cistern that could cause puddles. I remember a few years ago when we had a blasting hot couple of weeks at the beginning of summer, I got half a dozen calls to condensation making customers think they had a leak.
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Post by battle1066 on May 23, 2016 18:22:45 GMT
I'd check the basics before removing any tiles. Is the pan and cistern solid or is there movement? If movement on cistern, it could be the donut washer, if pan then it could be the pan connector. Make sure there's no drip from the connection to the inlet valve. Is the flush buggered and continually running after a flush, even just a little? This could cause condensation on feed pipework and cistern that could cause puddles. I remember a few years ago when we had a blasting hot couple of weeks at the beginning of summer, I got half a dozen calls to condensation making customers think they had a leak. Plenty valid points there for me to consider - my feeling is its the pan connector but why leak after twenty years?
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Post by tomplum on May 23, 2016 18:24:03 GMT
and another one that fools many is the overflow, a very common fault, the waters getting too high and the waters coming out of the handle hole instead of the overflow,
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Post by battle1066 on May 23, 2016 18:30:45 GMT
and another one that fools many is the overflow, a very common fault, the waters getting too high and the waters coming out of the handle hole instead of the overflow, Good point but how often do pan connectors leak after being installed so long - is failure typical on certain types after so many years?
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Post by tomplum on May 23, 2016 18:42:00 GMT
its rare for a pan connector to leak for no reason,if the toilets become loose it can do, also i known rats to chew the rubber seal and cause a leak but thats another rare event, What i would say is, Your toilet needs replaceing, faffing about is not efficent for you, you can get a 'toilet to go' for £60, few bits and a new pan connector £10 half a day fitting £200 done and dusted, everyones happy,
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Post by battle1066 on May 23, 2016 18:48:20 GMT
its rare for a pan connector to leak for no reason,if the toilets become loose it can do, also i known rats to chew the rubber seal and cause a leak but thats another rare event, What i would say is, Your toilet needs replaceing, faffing about is not efficent for you, you can get a 'toilet to go' for £60, few bits and a new pan connector £10 half a day fitting £200 done and dusted, everyones happy, Plenty merit in what your saying Tom I'll mention yours and JCs suggestions to the customer and see what feed back I get.
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Post by pipeslice on May 23, 2016 19:09:33 GMT
Check if the pan connector as a snap collar on the back holding the rubber seal in place , maybe it has cracked at the bottom and that's where your leak's coming from....... Like this one............... Attachment Deleted ^.........check this area for a crack
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