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Post by rocketmanbkk on Jan 17, 2023 18:46:15 GMT
I don’t agree the WB are crap.
My last combi was in 17 years and only went wrong once & I used the WB fixed price fix. Can’t complain about the service. Everything was good.
I moved out of the house 2 years ago so I don’t know if things are still ok.
I’m now running a WB heat only and it seems decent.
Vaillant are probably the best make with the cheaper makes like glow worm behind WB.
They’re like cars, buy a newish good make & it might be trouble from the start. Buy an old shitter and it might run forever.
No one knows.
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aj
head of marketing and bargains 
Posts: 541 
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Post by aj on Jan 17, 2023 18:51:59 GMT
rocket how did you take up the WB fixed price repair fix
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aj
head of marketing and bargains
Posts: 541
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Post by aj on Jan 17, 2023 20:00:15 GMT
dick how do you take up the WB fixed price repair fix
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Post by DIYDafty on Jan 17, 2023 22:19:54 GMT
I don’t agree the WB are crap. My last combi was in 17 years and only went wrong once & I used the WB fixed price fix. Can’t complain about the service. Everything was good. I moved out of the house 2 years ago so I don’t know if things are still ok. I’m now running a WB heat only and it seems decent. Vaillant are probably the best make with the cheaper makes like glow worm behind WB. They’re like cars, buy a newish good make & it might be trouble from the start. Buy an old shitter and it might run forever. No one knows. Isn't it in the interests of the manufacturer for the boiler to fail needing expensive parts ? Maybe some manufacturers have a better reputation than others? |
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Post by dickpuller on Jan 18, 2023 10:16:21 GMT
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aj
head of marketing and bargains
Posts: 541
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Post by aj on Jan 19, 2023 19:32:17 GMT
i have phoned WB they asked for serial number and couldn't do anything without seral number. I looked every where on boiler and couldn't find one. Then i looked through all te paperwork i found and gave them a serial number which ws 20 digits long they said it has to be 23 digits long and could do nothing for me. without water and heating for a few days and WB are saying that number is critical
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Post by tomplum on Jan 19, 2023 21:33:56 GMT
I don't know if this will help AJ
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Post by crowsfoot on Jan 19, 2023 21:43:00 GMT
Sounds to me as if WB have a few "Get Out" clauses in the small print aj.
I'm no expert on these combs aj but I would often get into conversation with those who are and I know the air pressure switch is a popular thing to go wrong with them which will close the boiler down like yours is.
Good luck with the boiler aj.
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Post by joinerjohn on Jan 19, 2023 22:49:58 GMT
AJ, do any actual fault codes come up on it, or is it just flashing led’s ?
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aj
head of marketing and bargains
Posts: 541
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Post by aj on Jan 20, 2023 13:57:32 GMT
just flashing blue john
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aj
head of marketing and bargains
Posts: 541
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Post by aj on Jan 20, 2023 14:03:16 GMT
tom im not supposed to take cover off so how am i going to get the serial number.
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aj
head of marketing and bargains
Posts: 541
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Post by aj on Jan 20, 2023 14:05:13 GMT
also i have found serial number on paperwork but there saying its only 20 digits long but has to be 23 digits long. in the vid you posted the serial number isn't 23 digits long either
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aj
head of marketing and bargains
Posts: 541
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Post by aj on Jan 20, 2023 14:06:28 GMT
i have told them i have no hot water or entral heating but they are acting as though this stupid serial number is the be all and end all of everything
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aj
head of marketing and bargains
Posts: 541
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Post by aj on Jan 20, 2023 14:07:46 GMT
i said i would send photos and vids of fekin boiler but that is not the way they do things apparently
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aj
head of marketing and bargains
Posts: 541
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Post by aj on Jan 20, 2023 14:11:39 GMT
i phoned a local plumber he diagnosed over phone as wss busy. he said it would cost £350+. He said he is sure its a certain part/s but wouldnn't tell me what it is
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